Privacy Policy

Effective Date: 8th June 2024

At Thoughtsfactory.co, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website.

1. Information We Collect

1.1 Personal Information: We collect personal information that you provide to us when you create an account, place an order, subscribe to our newsletter, or contact us. This information may include your name, email address, mailing address, phone number, and payment details.

1.2 Automatically Collected Information: When you visit our site, we automatically collect certain information about your device, including your IP address, browser type, operating system, and browsing behavior. This information helps us improve our site and services.

1.3 Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our site, analyze site traffic, and understand user preferences.

2. How We Use Your Information

2.1 To Process Orders: We use your personal information to process and fulfill your orders, including shipping and handling, and to communicate with you about your orders.

2.2 To Improve Our Services: We use the information to analyze and improve our site, products, and services, and to personalize your experience.

2.3 To Communicate with You: We may use your contact information to send you updates, newsletters, promotional materials, and other information that may be of interest to you.

2.4 To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

3.1 Service Providers: We may share your information with third-party service providers who assist us with order fulfillment, payment processing, website hosting, and other services.

3.2 Business Transfers: In the event of a merger, acquisition, or sale of our business or assets, your information may be transferred to the acquiring entity.

3.3 Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

3.4 PayPal Transactions: If you choose to pay using PayPal, your personal and payment information will be processed by PayPal. PayPal’s Privacy Policy governs the use of your information by PayPal. We recommend reviewing PayPal’s Privacy Policy for more information here.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

5.1 Access and Correction: You have the right to access and update your personal information. You can do this by logging into your account or contacting us at sup@thoughtsfactory.co.

5.2 Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in the communication or by contacting us at sup@thoughtsfactory.co.

5.3 Deletion: You have the right to request the deletion of your personal information. Please note that we may retain certain information as required by law or for legitimate business purposes.

6. Cookies

For information about how we use cookies and how you can manage your cookie preferences, please refer to our Cookies Policy.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the updated policy on our site. Your continued use of our site constitutes your acceptance of the revised policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Thoughtsfactory.co
Email: sup@thoughtsfactory.co